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Delivery & Returns

 

Free delivery is offered within a 5 mile approx radius of our site in Peterborough and also Stamford. The post code checker at the top of the website will tell you if we deliver to you

We deliver on Tue, Thurs & Sat shown as options when you checkout.  If needed for a specific date, why not order earlier and leave outside in a bucket of water until you're ready to put it up.

Delivery times are 9am-7pm and we're unable to take requests for certain times unfortunately as routes are planned to get round as efficiently as possible. Deliveries are to your door or safe place

Safe Place - We recommend adding safe place instructions at the checkout to reduce the risk of not getting your tree when you need it.  Re-deliveries will be charged at £10

Tree Sizes - Trees are measured in cm and sold to a group size such as 175 - 200cm. The guidelines in feet are approximate as of course they will vary above and below but will always be within the cm group size

Returns – As Christmas trees are perishable items we cannot refund however If you are not happy with your tree and we are notified within 48 hours of delivery we will replace the tree usually within 48 hours. A £10 collect & replace charge will apply except for errors on our part

We are confident our trees will last the season, but factors such as watering & heat in the home are outside of our control. Keep it cool & constantly in fresh water!